Ask, in about two minutes
A short form, or just email if that’s easier. Families, coordinators and GPs all welcome. No doctor’s referral needed, and asking books nothing.
Mobile physiotherapy, western & inner Sydney
The physiotherapist you’d choose for your own mum.At her front door.
Our physiotherapists bring unhurried, 1-on-1 care into your mum’s own home. The same physio each visit, getting to know her and keeping you in the loop on how she’s going.
- No doctor’s referral
- No waiting list
- First visit usually within the week
We reply within one business day· Guildford to Burwood & Liverpool
PHOTO — a JX physiotherapist helping a client stand from her armchair at home
AHPRA-registered physiotherapistsAustralian Physiotherapy Association memberSupporting self- & plan-managed NDIS participantsSupport at Home & Home Care Package clients welcomeCare in Cantonese, Mandarin & VietnameseFully insuredPolice checked
What we do
How we can help
Getting stronger, steadier on her feet, and back to the things she had quietly stopped doing. All of it at home, where she is most comfortable.
NDIS physiotherapy
Goal-based therapy for self- and plan-managed participants of all ages, with progress reports your plan reviewer will actually read.
Learn more →Aged care at home
Strength, balance and confidence work funded through Support at Home and Home Care Packages.
Learn more →Gym, community & pool
Supported sessions at the local gym, the park or the pool — practising the exact things you want to get back to.
Learn more →Paediatrics
Play-based physiotherapy for children at home or school, working alongside teachers and therapy teams.
Learn more →Getting started
From first message to first visit, in three steps
No portals, no phone queues, no chasing. You start it; we carry it from there.
Jimmy calls you back
Send the form or an email and he calls you back within one business day. He listens, answers your questions, and matches your family with the right physiotherapist.
First visit at home
A relaxed first assessment, a clear plan in plain English, and a welcome kit to keep. The physiotherapist who does that first visit is the one who keeps coming back.
If the physiotherapist isn’t the right fit, tell Jimmy and he’ll send someone else. No notice period, and you don’t have to explain why.
Falls-risk check
Is Mum or Dad at risk of a fall?
Eight questions, two minutes. These are the same screening questions we ask at a first assessment — answer honestly and you’ll know whether it’s worth a conversation.
- 253,800fall-related hospitalisations in 2024–25, the leading cause of injury admission in Australia
- 43.4%of all injury hospitalisations were falls
- 85+the age group with the highest rate, at 10,065 per 100,000
Source: AIHW, Injury in Australia: Falls. Waiting isn’t neutral — strength keeps fading while nothing is being done about it. This check is a guide, not a diagnosis.
Has there been a slip, trip or fall in the last 12 months?
A guide, not a diagnosis. If there’s been a fall with an injury, see a GP or call 000.
Staying in the loop
You won’t have to chase us
The hard part of arranging care from across town is not knowing how it is actually going. Three things you get without having to ask.
- The same physiotherapist every visit. Someone who knows her baseline well enough to notice when it shifts.
- A progress update every quarter. Plain English, written to be forwarded to the family or dropped into a plan review.
- Email whenever you want.It comes to Jimmy, and you won’t have to explain who she is. He replies within one business day.
PHOTO — Jimmy Yip, professional headshot, warm smile
Meet Jimmy
Jimmy Yip — Founder & Principal Physiotherapist
After years in Western Sydney hospitals across acute stroke, rehabilitation and geriatric care, Jimmy started JX Physio in 2024 on one conviction: the best physiotherapy for older adults happens where they actually live. He still handles every enquiry himself and stays across how every client is going.
“My rule is simple: every client gets the care I’d want for my own mum.”
- B. Physiotherapy, Western Sydney University · AHPRA registered · APA member · practising since 2020
- APA Gerontology Physiotherapy Level 1 · APA Neurological Physiotherapy Level 1
- Dementia Essentials — Dementia Australia
- Hospital background: Western Sydney Local Health District — acute stroke, rehabilitation and geriatric care
- Clinical educator for University of Sydney physiotherapy students
Care available in English, Cantonese, Vietnamese and Mandarin.
With every first visit
A small kit, left on the kitchen table
Every initial assessment includes a home safety kit. These are the first tools of the program, sized and chosen on the day, so the work can start before the second appointment:
- Non-slip socks — grippy soles for hard floors, sized on the day.
- A resistance band — matched to the first exercises in the plan.
- A printed falls-prevention & home-exercise guide — large print, plain English, made for the fridge door.
Included with every initial assessment. No conditions, no upsell.
PHOTO — welcome kit flat-lay: socks, band, printed guide
For support coordinators & case managers
Referring a client? We’ll make it easy.
You put your name on every referral you make — so we make sure nothing bounces back on you.
One reply, one person
A response within one business day, and one point of contact from your referral through to the first visit. That contact is Jimmy.
Notes you never chase
A written progress update every quarter, sent without being asked, so plan reviews aren’t a scramble.
Capacity across our patch
Physiotherapists experienced in NDIS and aged care, right across our patch, with no waitlist. And if we can’t cover a client properly, you hear that on the first call rather than three weeks later.
Refer a clientOr email info@jxphysio.com.au with whatever you have.
Worth a read
From our resources
Plain-English guides for families, participants and coordinators, written by the physiotherapists who do the visits.
Aged care funding
Is physiotherapy free under Support at Home?
Physiotherapy is clinical care under Support at Home, so there is no participant contribution. Two federal pages say so; the clinical supports list most families read leaves it off.
Read the guide →Falls prevention
Why does my elderly mother keep falling?
Repeated falls in an older parent are rarely bad luck. The usual causes, what the national data actually says about when falls happen, and what to do this week.
Read the guide →NDIS
What is Improved Daily Living, and what can it actually buy?
Improved Daily Living is the Capacity Building budget most therapy sits in. What belongs there, what doesn't, and how to get physiotherapy funded from it.
Read the guide →Good questions
Things families ask us
Do you charge more than clinic physios?
A home visit costs more than the same appointment in a clinic, and most families still pay little or nothing out of pocket, because it is funded. Fees align with the NDIS Pricing Arrangements and are routinely covered by Support at Home and Home Care Packages. The fee includes travel, an unhurried session at home, and the reporting. You’ll be told the exact number on the first call, before anything is booked.
Which areas do you cover?
Sydney’s inner and western suburbs. We’re based in Guildford and travel east to Burwood and Drummoyne, south-west to Liverpool, west to Wetherill Park, and south through Bankstown. Home visits mostly, plus local gyms, pools and schools. If you’re not sure whether we reach you, check your suburbor email and we’ll tell you straight.
Do I need a doctor's referral?
No. Physiotherapists are primary practitioners, so you can book directly as a family member, participant or coordinator. If a GP or specialist is involved, we’re happy to keep them in the loop with a letter after the first visit.
Ready when you are
Keep her steady, at home
First visit usually within the week. No referral, no waiting list, and no trip to a clinic. Tell us about your mum and Jimmy will call you back.